Privacy Policy

Effective Date: October 29, 2024

Our Policy

At Darulfikr Creative Hub Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services. By using our site and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes personal data you provide, data collected through your use of our service, and other information.

Personal Data That You Provide

When you create an account or use our services, you may provide us with certain personal data, including but not limited to:

• First name
• Last name
• Email address
• Address
• National Identification Number
• Bank Verification Number
• Business name and details

This information is essential for us to create and manage your account, facilitate transactions, and provide customer support.

Information We Collect Through the Service

As you use our services, we may collect additional information, such as:

• Transaction history
• Payment details
• Customer information you collect through our platform

This information helps us understand how you use our services and improve your experience.

Information We Receive From Your Use of the Site

We may collect information about how you access and use our site. This information may include:

• Your IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site

This data helps us analyze user behavior and optimize our platform for better performance.

Location Information

We may collect location information if you provide it to us or if your device settings allow it. This information helps us offer location-based services and improve our offerings.

Cookies and Other Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us recognize you and improve our services. You can choose to accept or decline cookies through your browser settings.

Tracking and Analytics

We may use third-party analytics services to help us understand how our site is being used. These services may track user interactions and provide insights on user behavior, helping us improve our platform.

Our Use of Your Personal Data and Other Information

We may use your personal data for the following purposes:

• To create and manage your account
• To process transactions and manage payments
• To communicate with you regarding your account and services
• To provide customer support
• To send you marketing communications, if you have opted in

Marketing

If you have opted to receive marketing communications from us, we may use your personal data to inform you about new products, services, or promotions. You can unsubscribe from these communications at any time by following the instructions provided in the emails.

Our Disclosure of Your Personal Data and Other Information

We do not sell or rent your personal information to third parties. However, we may disclose your information in the following situations:

• To comply with legal obligations or respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
• With service providers who assist us in operating our platform and conducting our business, subject to strict confidentiality agreements

Your Choices

You have the following rights regarding your personal data:

• You can access, correct, or delete your personal data at any time.
• You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
• You can adjust your browser settings to control cookies and tracking technologies.

Links to Other Web Sites

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Integrating Social Networking Services

If you choose to connect your account with social networking services, we may collect information from those services in accordance with their privacy policies. This allows you to share your activities on our site with your friends and followers on those platforms.

Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to DaboFlow’s Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Access to Information

You have the right to request access to the personal information we hold about you. To make a request, please contact us using the information provided below.

Contacting DaboFlow

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Office Address: NO. B6 A.Y Maikifi Plaza, Na'ibawa, Zaria Road, Kano, Nigeria

Email: [email protected]